Privacy Policy
Last updated: March 17, 2026
1. Information We Collect
We collect information you voluntarily provide when contacting us or using our services, including but not limited to your name, email address, and phone number. Additionally, we automatically collect certain technical information such as your IP address, browser type, and access logs.
2. How We Use Your Information
We use the collected information to provide and maintain our services, notify you about changes, provide customer support, and monitor and analyze service usage to continuously improve the user experience.
3. Legal Basis (GDPR)
Under the General Data Protection Regulation (GDPR), our legal basis for processing personal data includes your explicit consent, necessity for the performance of a contract, and for our legitimate business interests (e.g., improving our services).
4. Data Retention & Security
We retain your personal data only for as long as necessary for the purposes set out in this policy. We implement industry-standard technical and organizational measures to protect your data from unauthorized access, loss, or damage.
5. Your Rights
You have the right to access, update, or delete the personal information we have on you. You also have the right to request restriction of processing, object to processing, and the right to data portability. To exercise these rights, please contact us at sales@luvopack.com.
If you have any questions about this Privacy Policy, please contact us at sales@luvopack.com.